Blogs, News and Recommended Reading

A clear view of your organisation allows you to:
Reduce Operating Costs Ӏ Increase productivity Ӏ Ensure staff acknowledgement of process

Case Study: Process Variation

How a financial services company standardised working processes in an organisation of 4,500 people When a large financial services organisation  suspected that process variation was costing them money and hindering new business, process standardisation was the only...

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Case Study: Appointed Representatives

How a principal firm in the insurance sector used process maps to manage and demonstrate control around appointed representatives When a thematic review by the Financial Conduct Authority, published findings that highlighted a number of failings in the industry -...

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Preparing for Brexit

How prepared are you for the outcomes of Brexit? Whether inside or outside of Europe, it doesn’t take a weatherman to see the winds of change approaching. The European Union was already facing many challenges that were surely bound to transform the economic,...

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Process Mapping Done Simply Yet Effectively

In a previous article we discussed why we feel that Universal Process Notation (UPN) is an excellent solution for engaging your teams in the process improvement ambitions of your organisation. "Both the methodology of process mapping and its notation are based upon...

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Process Diagrams Must Be Sustainable

A critical element of any engagement we undertake is to leave the client with the tools to ensure that their process diagrams are sustainable. There is no long-term value in spending time and money on creating a set of diagrams which are not maintained.  These are...

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