In a previous article we discussed why we feel that Universal Process Notation (UPN) is an excellent solution for engaging your teams in the process improvement ambitions of your organisation. “Both the methodology of process mapping and its notation are based upon clear, universally relevant, questions – “what, who, when, why and how” – neither over-complicating nor over-simplifying what takes place.”, but what does that mean in practice?

In the image above, we show a single step in a process (i.e. an activity) and how we apply the described methodology. Connecting all of the activities within a process using this approach quickly builds a clear picture of how the process is executed and who is responsible for that execution.

If you want to understand more about how we can use this methodology to help your organisation, then why not contact us to arrange a free consultation meeting?