A clear view of your organisation allows you to:
Reduce Operating Costs Ӏ Increase productivity Ӏ Ensure staff acknowledgement of process
With Clear Sight you can...
The challenges you are facing with standardisation and the impact they are having on your organisationts
Instances of inconsistent service to customers due to lack of standard process
Where multiple ways of performing the 'same' task exist
When best practice not shared amongst teams
Occurrences of unnecessary complication of working practices
Where single-person dependency has been created
The drivers of standardisation issues. Typical causes include:
Business Process Management is not in place
No common platform for documenting processes
Lack of visibility around changes to working practices
No effective channels for staff to raise improvement ideas
An understanding of 'as-is' processes, created through interviewing subject matter experts
An outline of where process varies at the required level of detail
Assessment of the level of process variation
Identification of all deviations from product standards
Recommendations for the resolution pf and open issues within teams
Advice on implementation of best practice process
Advice on how to enforce accountability among process owner
Updated product standards to ensure that all clients receive a consistent, appropriate service
The implementation of a new change request procedure to ensure that ad-hoc changes are not made or unmonitored following this exercise
To do our work we use process mapping software. See it in action and imagine it working in your organisation
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