A clear view of your organisation allows you to:
Reduce Operating Costs Ӏ Increase productivity Ӏ Ensure staff acknowledgement of process

With Clear Sight you can...

DISCOVER

The challenges you are facing with standardisation and the impact they are having on your organisationts

Instances of inconsistent service to customers due to lack of standard process

Where multiple ways of performning the ‘same’ task exist

When best practice not shared amongst teams

Occurances of unnecessary complication of working practices

Where single-person dependency has been created

DIAGNOSE

The drivers of standardisation issues. Typical causes include:

Business Process Management is not in place

No common platform for documenting processes

Lack of visibility around changes to working practices

No effective channels for staff to raise improvement ideas

DELIVER

An understanding of ‘as-is’ processes, created through interviewing subject matter experts

An outline of where process varies at the required level of detail

Assessment of the level of process variation

Identification of all deviations from product standards

Recommendations for the resolution pf and open issues within teams

Advice on implemention of best practice process

Advice on how to enforce accountability among process owners

Updated product standards to ensure that all clients receive a consistent, appropriate service

The implimentation of a new change request procedure to ensure that ad-hoc changes are not made or unmonitored following this exercise

To do our work we use process mapping software. See it in action and imagine it working in your organisation

Contact Us:

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