Where are the risks in your process?

How to Sink a $3 Billion Dollar Submarine: Forgetting to Close a Hatch Read Article Opportunities for human error exist in all organisations. Understanding where those risks exist in your processes is the first step to controlling them. Contact us to discuss how we...

Preparing for Brexit

How prepared are you for the outcomes of Brexit? Whether inside or outside of Europe, it doesn’t take a weatherman to see the winds of change approaching. The European Union was already facing many challenges that were surely bound to transform the economic,...

Process Mapping Done Simply Yet Effectively

In a previous article we discussed why we feel that Universal Process Notation (UPN) is an excellent solution for engaging your teams in the process improvement ambitions of your organisation. “Both the methodology of process mapping and its notation are based...

Process Diagrams Must Be Sustainable

A critical element of any engagement we undertake is to leave the client with the tools to ensure that their process diagrams are sustainable. There is no long-term value in spending time and money on creating a set of diagrams which are not maintained.  These are...

Are You Missing Out On Your Own Best Work?

‘Documenting operational processes’ is an appropriately streamlined description for an activity that offers significant, often exciting benefits to almost any business. Far from a dry review of paper-based steps, our methodology quite literally brings workflows to...